Since 2004, the Feeder Logistics Center (FLC), a department of the HVCC, has been coordinating feeder vessels rotation around the Port of Hamburg.
The FLC is available 24 hours a day as the central point of contact for terminals, shipping companies, ship crews and service providers such as pilots, tugs and linesmen.
Since it is continuously exchanging information with all the parties involved in handling and moving the feeder, the FLC has a complete overview of the situation in the port and can therefore direct the vessels precisely around the port.
When a feeder vessel calls at the Port of Hamburg, it frequently serves several terminals. The aim of the FLC’s work is to make the vessels’ rotation between the terminals as smooth and efficient as possible. This reduces the amount of time that the feeder vessel under the FLC’s control spend in the port, while also improving terminal utilisation at the terminals.
For the shipping companies and customers of the Port of Hamburg, the FLC represents a neutral platform with direct access to the relevant operating systems of the terminals. The FLC assists the shipping companies 24 hours a day with berth availability and stowage planning and ensures that pilots, tugs and linesmen are ordered on time. This allows the shipping companies to concentrate on their core business.
The partner terminals benefit from having the FLC as a 24-hour point of contact for any queries about feeder vessel handling. The FLC checks work programmes and stowage plans on behalf of the terminals, thereby reducing waiting times. The coordination of feeder vessel calls by the FLC central interface ensures that the terminal utilisation is optimised. The FLC takes the pressure of coordinating feeder vessels rotation within the port away from the Hamburg Vessel Traffic Service Centre. This enables the Hamburg Vessel Traffic Service Centre to focus on its official duties.