HVCC Hamburg Vessel Coordination Center Focuses on Digitalisation

The HVCC Hamburg Vessel Coordination Center is the central coordination point for mega-ships, feeder ships and inland vessels in the Port of Hamburg. The HVCC will place an even greater focus on digitalisation in the future. To this end, the HVCC awarded a development contract to DAKOSY, which has now been successfully completed. The introduction of the software means that the majority of the routine workflow stages will be supported in the future.

The HVCC Hamburg Vessel Coordination Center represents a unique selling proposition of the Port of Hamburg. With its Feeder Logistics Center (FLC) and Nautical Terminal Coordination (NTC) departments, it is in charge of the centralised operational coordination of the arrivals and departures of mega-ships, feeder ships and inland vessels in the Port of Hamburg. The introduction of new coordination software will relieve staff members at the FLC and NTC of manual administrative activities and enable them to concentrate more on their actual planning, coordination and solution-oriented duties. The aim of the customised software is to make the workflows in the HVCC as paperless as possible. The system also uses interfaces to access a variety of data already available elsewhere and to collate it for the HVCC’s activities. This investment will enable the HVCC to interlink at a system level with business partners such as the Vessel Traffic Service Centre, the terminals, the shipping companies and the service providers in the Port of Hamburg in future. Discussions on this are already under way.

Heinrich Goller, Managing Director of the HVCC Hamburg Vessel Coordination Center: “The HVCC is the central point of coordination for ship calls in the Port of Hamburg. Our core activity is to pool information and to propose solutions so that ships can be handled efficiently. The introduction of coordination software will enable our staff to concentrate much more on their key tasks, as they will be relieved of repetitive manual processes. At the same time, the standardised software will allow us to interact much more closely with our partners, such as the Vessel Traffic Service Centre. In doing so, we are taking another step towards further enhancing the performance of the Port of Hamburg through transparency and cooperation. We would therefore welcome it if other terminals joined us and participated in the range of services offered by the HVCC.”

Dieter Spark, Chief Executive Officer of DAKOSY Datenkommunikationssystem AG: “We are delighted to have successfully completed the software project for the HVCC within the scheduled timeframe. Based on the experience gained with the PRISE communication platform, we have worked closely with the client to digitalise specific process stages which were previously performed by staff in a largely paper-based way. As a result, workflows at the Port of Hamburg are becoming even faster.”

Press Contact

Bei St. Annen 1
20457 Hamburg
Tel. +49 40 3088-3520



HVCC, Wärtsilä and Carnival achieve real-time data exchange between ship and port

Reliable ship arrivals, more efficient ship handling and port logistics, as well as reduced fuel consumption and emissions – these are the aims of a joint digitalisation project between HVCC Hamburg Vessel Coordination Center, the maritime technology company Wärtsilä and the cruise group Carnival.


HVCC optimises handling of inland waterway ships in the Port of Hamburg

The Port of Hamburg is not only the largest seaport in Germany – it is also the second-largest inland port. Around 10,000 inland waterway vessels call each year the handling facilities of the Elbe metropolis. The Hamburg Vessel Coordination Center (HVCC) is now developing a digital platform specifically for inland waterway vessels that will allow ship calls to be coordinated centrally in the future.


HVCC and Kotug Smit Towage optimise conditions of entry at the Port of Hamburg

Hamburg Vessel Coordination Center (HVCC) and tug shipping company Kotug Smit Towage will in future work closely together at the Port of Hamburg in order to coordinate preliminary planning for ship calls and departures, and the associated tug services. This step will further optimise the efficiency and quality of ship handling in the Port of Hamburg.